Service Management Business Analyst, Investment Banking, London

Lun, 08 Fev 2010 17:44:13

Début : asap

Durée : 3-6 months

Région : City of London

Budget : £300
- £400 per day

Description : Service Management Business Analyst, Investment Banking, London Main Function This role will provide business analysis services to the projects operating within the Service Management IT programme.
This will include, but not be limited to, mapping & documentation within the ITIL framework, workshop co-ordination & facilitation, requirements gathering, functional specification, data analysis and architecture development, test planning, preparation and execution, and co-ordination of system rollouts.
Additionally, the role may support the Project and Business Analysis team managers in project planning, initiation, tracking and delivery activities.
Main Duties This role will have the following major duties and responsibilities: Liaise with external Business and IT teams to define & document Service Management process, define detailed process steps & process inputs/outputs.
Liaise with external Business and IT teams to gather and define detailed requirements and functional specifications for the IT system implementation of Service Management tools.
Contribute to & co-ordinate system implementations through the project lifecycle (analysis / design, testing, rollout and hand-over) working with other teams on a local and global basis.
Manage multiple, personal workstreams in parallel.
Liaise with Business and IT project management to assist in the initiation, planning, tracking and delivery of projects and workstreams.
Support the management of project workstreams to lead, guide and assist other team members, ensure quality and timeliness of delivery and assist in use and enhancement of team methodologies.
Ensure all work meets prescribed standards in design and quality.
Document all work and communications to a high professional standard.
Requirements gathering, analysis and functional design using a recognised methodology.
Process flow analysis & design Writing Business & Technical documentation.
End-to-end lifecycle experience of systems development & implementation projects Multi-tasking / balancing parallel workloads Data analysis / manipulation INVESTMENT BANKING EXPERIENCE REQUIRED KNOWLEDGE OF SERVICE MANAGEMENT REQUIRED Aston Carter Ltd is acting as an Employment Business in relation to this vacancy.
www.
astoncarter.
co.
uk

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